questions & answers
Simply need a question answered, you can view the FAQ section below by clicking on a question. If this doesn't provide the answer click on our ask a question or alternatively contact us on +44(0) 1902 38700 and one of our customer service representatives will contact you.
All products made of steel can be fitted onto an open-vented, sealed central heating system. Products manufactured from brass can also be fitted onto the domestic hot water system.
There is a wide range of accessories available to enable you to install, and get the best out of your Vogue towel warmer or designer radiator. These are detailed in our catalogue and in the valves and accessories page of this website.
Yes, as well as electric only models Vogue products can also come as dual energy models. This comes with an electric heater kit, so in the summer when your heating is switched off, the electric element is used to heat the unit, allowing you to enjoy the comfort and convenience of warm, dry towels.
Vogue's vast range is ideal for any room. You can choose a towel warmer or designer radiator suitable for the decor of your choice.
This happens very rarely under certain water conditions in certain areas of the country. If you are in any doubt, please ask your installer if this applies to your region and, if it does, you can order a Vogue towel warmer or designer radiator manufactured from dezinc resistant brass (DZR).
This service is not directly available from Vogue UK. Your retailer or distributor will be able to provide this service or recommend a local installer.
Btu stands for British Thermal Units and is measured per hour, hence Btu/hr. In easy terms, the higher the number, the more heat the rail will produce. If you have a large bathroom and you want to heat the room as well as your towels, then you should go for a rail with a high Btu/hr rating.
There is a wide range to choose from, however if you have something different in mind in terms of size, shape or design, you can use one of two unique services we provide of Exclusive and Bespoke. We will be happy to discuss your requirements and manufacture a unit to match your needs.
The vast majority of the Vogue towel warmer range can also be supplied as sealed-electric units. The same quality and craftsmanship goes into your product, but instead of fitting it to a heating system, it is merely wired into your mains. Always consult an electrician to ensure that the installation meets the required standards.
You can use our on-line BTU calculator. However, it is still recommended to have the heat requirement calculated by your installer.
Call our sales office on +44(0) 1902 387020 and we will advise you of the nearest showroom or supplier.
It all depends on the model of your choice. The higher the Btu/hr the more heat will be given off into the room. Please Note, if the unit is covered with wet towels, the heat will be absorbed to dry them, therefore less heat will go into the room.
Yes all our towel rails will have all fixings, screws etc. You can find your fixings inside the box along side with your heated towel rail.