General Terms & Conditions

Bespoke items are non-returnable. Please note that certain non-stock models are also non-returnable, please confirm with our Sales Office on telephone +44(0) 1902 387000. All heat outputs are shown at 50ºC∆t, in compliance with BSEN442 - Specification for Radiators and Convectors. To convert to 60ºC∆t, multiply heat output by conversion factor 1.268 (approximate figure), to convert to 70ºC∆t, multiply heat output by conversion factor 1.549 (approximate figure). All measurements given are nominal dimensions only (mm), and are not binding. Detailed technical drawings are available on request from our Sales Office on +44(0) 1902 387000 or via our website - www.vogueuk.co.uk.

Manufactured from hot brass stamped fittings and high quality brass tube complying to BS2871. Some models manufactured from high grade CR steel tubing and/or containing steel components suitable for closed/indirect circuits only. All rails are pressure tested to 100p.s.i (6.9 bar) air immersed in water. All models are fitted with 2 x 1/2” BSP F.I. connections. Alternative M.I. or compression fitting is available on request. 3/4” BSP connections available at extra cost on some models. A manual bleed air vent is fitted to all hot water/dual fuel models. Auto air vents available on request at additional cost. Pipe centres are provided as centre to centre tappings using the Vogue (UK) range of valves. In compliance with our policy of constant improvement we reserve the right to alter specifications, materials and dimensions or discontinue any of our products without prior notice.

The colours in the brochure are as accurate as the colour printing processes allow. Photographs for illustrative purposes only. We reserve the right to change specifications without prior notification. Vogue (UK) Ltd recommends that existing or new pipework is not adjusted until the towel warmer or radiator is installed in its final position. Products ordered incorrectly or where the specification has changed may incur a re-stock charge. Bespoke/custom made products are non-refundable. Upon the return of a product Vogue (UK) Ltd reserve the right to refuse credit if the product is not made available upon an agreed collection/return in line with the Company’s terms and conditions. A copy of the Company’s full Terms and Conditions of Trading is available on request.

CONTINUAL IMPROVEMENT

Our company policy is one of continual improvement and Vogue (UK) Ltd reserves the right to amend designs, specification or discontinue any of our products without prior notice. E & OE.

Valves are NOT supplied with each product. Please see Valves & Accessories section for further details.

GUARANTEE

Vogue (UK) Ltd is a company that celebrates the wealth of traditional, quality handcrafted heated towel rails and radiators and is one of the last true manufacturers in the UK. Vogue branded towel rails installed within the UK are also covered by an extended 2, 15 or 30 Year Guarantee – subject to Terms & Conditions of guarantee against manufactoring defects. Components such as inset radiators, not of our manufacture, which become faulty by reason of defected materials, come with a 2 year guarantee only.

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EN442.1 & 2

Where applicable product within this publication has undergone independent testing to verify heat outputs are in accordance with the parameters laid down in the above European standards. Some products at the time of print may be awaiting confirmation

CONSTRUCTION PRODUCT REGULATIONS (CPR)

In compliance with the above, Vogue UK LTD (The company) holds declaration of Performance Certificates (DoPs) for all products covered by the Harmonised Standard EN442.1 / 2. Copies of relevant certificates are available on request. Product with a declared heat output of 200Watt or less 50 degree C Detla T are not classified by The company as heating appliances and are therefore not covered by the above. All individually manufactured bespoke products are similarly exempted from the above legislation.

ISO 9001:2008 CERTIFIED

Vogue (UK) is proud to be ISO 9001: 2008 certified. Quality is utmost in importance to our organization, in both the products and services we provide our customers. Reflecting this commitment, Vogue (UK) implemented and received certification of our Quality Management System in accordance with ISO 9001:2008.

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